We are aware that there is an issue with our PalpationMapp app. With the iOS 13 update, the video player has been corrupted. Our developer is working on a solution. In the meantime, there is a work-around that will allow you to view the videos. When you select a specific video in the app, you will see a black screen with the video controls (which do not work) and no video. To get the video to play, simply exit (don’t close) the app (from the black screen you are on) and go back to your home screen (the screen that shows all your apps). Click back into PalpationMapp and the video you had selected will start to play.
International
Customer service
Our office hours are Monday through Friday, from 8:30 a.m. to 4:30 p.m. (Mountain Standard Time).
Books of Discovery Return & Credit Policy
Wholesale orders, consumer orders, return authorizations, and other inquiries:
Phone: 800.775.9227 / 303.200.4794
Fax: 720.479.9322
info@booksofdiscovery.com
International orders and distributor inquiries:
Louisa McGarty – Customer Support Manager
800.775.9227, ext 0
louisa@booksofdiscovery.com
Accounts receivables and distributor inquiries:
Linda Lee – Customer Support Specialist
800.775.9227, ext 7
lindalee@booksofdiscovery.com
Sales
Adoptions for academic institutions:
Renee Malis – Education Accounts Manager
800.775.9227, ext 9
renee@booksofdiscovery.com
Tracy McDermott – Education Accounts Manager
800.775.9227, ext 21
tracy@booksofdiscovery.com
Eva Sissener – Education Accounts Manager
800.775.9227, ext 1
eva@booksofdiscovery.com