Get support

We are aware that there is an issue with our PalpationMapp app. With the iOS 13 update, the video player has been corrupted. Our developer is working on a solution. In the meantime, there is a work-around that will allow you to view the videos. When you select a specific video in the app, you will see a black screen with the video controls (which do not work) and no video. To get the video to play, simply exit (don’t close) the app (from the black screen you are on) and go back to your home screen (the screen that shows all your apps). Click back into PalpationMapp and the video you had selected will start to play.


International distributors

Customer service

Our office hours are Monday through Friday, from 8:30 a.m. to 4:30 p.m. (Mountain Standard Time).

Books of Discovery Return & Credit Policy

Wholesale orders, consumer orders, return authorizations, and other inquiries:
Phone: 800.775.9227 / 303.200.4794
Fax: 720.479.9322

International orders and distributor inquiries:
Louisa McGarty – Customer Support Manager
800.775.9227, ext 0

Accounts receivables and distributor inquiries:
Linda Lee – Customer Support Specialist
800.775.9227, ext 7


Adoptions for academic institutions:

Renee Malis – Education Accounts Manager
800.775.9227, ext 9

Tracy McDermott – Education Accounts Manager
800.775.9227, ext 21

Eva Sissener – Education Accounts Manager
800.775.9227, ext 1